Using Your Online Tools
Our site
Our site at www.carefirst.com/myaccount makes managing your funds and account settings easy. This site is mobile-friendly, meaning you can use it on your phone or tablet as well as a computer.
To sign up online
A few days after you've enrolled, you’ll receive a welcome packet in the mail that includes a verification form and your spending account identification number, or "SA ID", which you can use to create a profile at www.carefirst.com/myaccount.
- Sign in at www.carefirst.com/myaccount and select your spending account profile.
- Click the New User? Register link
If you don't remember your SA ID, you can call our Member Service line for assistance at Toll Free: 866-758-6119.
The Learning Center
The CareFirst Learning Center is your best source for information related to your spending accounts. It's a good idea to bookmark the site at learn-carefirst.hellofurther.com/individuals .
What are the website's benefits?
| See real-time balance updates |
| Monitor account activity (contributions and payments) |
| Get reimbursed, pay a provider directly (if available for your account) and check the status of payments |
| Create customized statement and reports |
| Deposit money into your HSA |
| Give family member or other trusted individuals the authority to contact CareFirst on your behalf |
| Link your account to a personal bank and manage profile information |
| Sign up for automated claim payments (crossover) |
| Order additional debit cards (if available for your account) |
| Submit receipts, prescriptions, or other documentation with a reimbursement request |
| Organize receipts and other documentation in CareFirst's My Records and Receipts document storage system |
| Open an investment account for your HSA funds |
| Transfer funds from your HSA into an investment account |
| Access tools to help you make smarter health care spending choices |
Contact Us
We’re here for you. If you can’t find the answers you’re looking for online, give us a call: Toll Free: 866-758-6119 (8AM – 9PM EST, Monday-Friday and 9AM – 5PM EST, Saturday and Sunday)