Using Your Online Tools
Our site
Our site at www.carefirst.com/myaccount makes managing your funds and account settings easy. This site is mobile-friendly, meaning you can use it on your phone or tablet as well as a computer.
To register online
Shortly after you've enrolled, you’ll receive your Account Verification Form in the mail. Your spending account identification number, or "SA ID", is on that letter. You'll need that number to register your account and create a profile at www.carefirst.com/myaccount.
- Sign in at www.carefirst.com/myaccount and select your spending account profile.
- Click the New User? Register link
- Enter your SA ID. You will receive this in the mail on your Account Verification Form shortly after your open your account.
- Next, you will be asked to enter your birthday and the last four digits of your social security number.
- If we do not have an email address for you on file, we will ask for you to enter one here. If you have one on file already, you will skip this step.
- Choose your username and password. When those are entered, check the box to acknowledge you've read and agree to the Terms of Use and Privacy Policy. Then click Finish.
- You should be logged in and ready to start managing your accounts online!
If you don't remember your SA ID, call our Member Service line for assistance at Toll Free: 866-758-6119.
The Learning Center
The CareFirst Learning Center is your best source for information related to your spending accounts. It's a good idea to bookmark the site at learn-carefirst.hellofurther.com/ individuals .
What are the website's benefits?
| See real-time balance updates |
| Monitor account activity (contributions and payments) |
| Get reimbursed, pay a provider directly (if available for your account) and check the status of payments |
| Create customized statements and reports |
| Deposit money into your HSA |
| Give family members or other trusted individuals the authority to contact CareFirst on your behalf |
| Link your account to a personal bank and manage profile information |
| Sign up for automated claim payments |
| Order additional debit cards (if available for your account) |
| Submit receipts, prescriptions, or other documentation with a reimbursement request |
| Organize receipts and other documentation in CareFirst's My Records and Receipts document storage system |
| Open an investment account for your HSA or VEBA funds and transfer funds to an investment account. |
| Access tools to help you make smarter health care spending choices |
Contact Us
We’re here for you. If you can’t find the answers you’re looking for online, give us a call: Toll Free: 866-758-6119 (8AM – 9PM EST, Monday-Friday and 9AM – 5PM EST, Saturday and Sunday)