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CareFirst Learning Site

Using Your Online Tools

Our site

Our site at www.carefirst.com/myaccount makes managing your funds and account settings easy. This site is mobile-friendly, meaning you can use it on your phone or tablet as well as a computer.

To sign up online

A few days after you've enrolled, you’ll receive a welcome packet in the mail that includes a verification form and your spending account identification number, or "SA ID", which you can use to create a profile at www.carefirst.com/myaccount.

To register:
  1. Sign in at www.carefirst.com/myaccount and select your spending account profile.
  2. Click the New User? Register link

If you don't remember your SA ID, you can call our Member Service line for assistance at Toll Free: 866-758-6119.   

The Learning Center

The CareFirst Learning Center is your best source for information related to your spending accounts. It's a good idea to bookmark the site at learn-carefirst.hellofurther.com/individuals .  

What are the website's benefits?

 
See real-time balance updates
Monitor account activity (contributions and payments)
Get reimbursed, pay a provider directly (if available for your account) and check the status of payments
Create customized statement and reports
Deposit money into your HSA
Give family member or other trusted individuals the authority to contact CareFirst on your behalf
Link your account to a personal bank and manage profile information
Sign up for automated claim payments (crossover)
Order additional debit cards (if available for your account)
Submit receipts, prescriptions, or other documentation with a reimbursement request
Organize receipts and other documentation in CareFirst's My Records and Receipts document storage system
Open an investment account for your HSA funds
Transfer funds from your HSA into an investment account
Access tools to help you make smarter health care spending choices 

Contact Us

We’re here for you. If you can’t find the answers you’re looking for online, give us a call: Toll Free: 866-758-6119 (8AM – 9PM EST, Monday-Friday and 9AM – 5PM EST, Saturday and Sunday)